Zomato founder Deepinder Goyal, posing as delivery exec, denied entry to Gurgaon mall: Ambience Group now rolls out slew of changes

Starting October 7, Gurgaon’s Ambience Mall has said a separate pick-up point will be reserved for delivery agents, along with a “well-ventilated seating area and complimentary beverages”. This comes after Zomato founder and CEO Deepinder Goyal said he had posed as a delivery executive and was denied entry at the mall. In a post on X on Sunday, he said that staff had asked him to take a staircase instead of an elevator.