UPI users against levying fee on transactions: Survey

Users of thriving UPI (Unified Payments Interface) for digital payments are resisting the proposal to levy a fee on such transactions, says a survey.

As many as 75 per cent of respondents said that they will stop using UPI if a transaction fee is introduced, according to a survey conducted by LocalCircles. Only 22 per cent UPI users surveyed are willing to bear a transaction fee on payments. The percentage of UPI users unwilling to pay a transaction fee has, in fact, marginally increased from 73 per cent to 75 per cent since the last survey in March 2024, it said.