Salesforce and Nvidia collaborate to develop advanced AI capabilities for the enterprise

Salesforce and Nvidia have collaborated to develop advanced AI capabilities for the enterprise with autonomous agents and interactive avatars.

The use cases envisaged by the two companies include crisis management such as product recall or service outage, real time weather impact for travel and logistics (where AI agents predict and adjust travel or shipping routes based on live weather data preventing delays and disruptions), and customer support resolutions using live avatar chats.