Infosys to help Posti spruce up customer experience, efficiency with AI

Indian IT services company Infosys on Thursday announced it is extending strategic collaboration with Posti to enable the delivery and logistics services provider in Finland, Sweden and the Baltics to enhance customer experience and operational efficiency.

Infosys will adopt an AI-driven approach powered by Topaz, its AI-first offering using generative AI technologies, to empower Posti with operational efficiencies and service quality.