Chandigarh man orders mobile from Flipkart, gets dummy phone instead

The District Consumer Disputes Redressal Commission here has directed Flipkart International Pvt Ltd to pay compensation of Rs 10,000 to a city resident who received a dummy mobile instead of the actual phone. The commission also directed to refund Rs 29,890 along with interest at 9 per cent per annum to the complainant, Sumit Syal, a resident of Panjab University, Chandigarh.

In the complaint filed before the commission, he said he had ordered a mobile phone online through Flipkart and made a payment of Rs 29,890 on September 25, 2019. When he opened the parcel, he was stunned to see a dummy mobile phone inside.