HCLTech extends AI partnership with Xerox

HCLTech has extended its AI-driven Engineering services and Digital Process Operations (DPO) partnership with Xerox.

The partnership will leverage HCLTech’s advanced full-stack generative AI (genAI) platform, HCLTech AI Force, to create a unified interface designed to revolutionise how Xerox’s employees and clients interact with the company.

This extended collaboration will support the newly established Xerox Global Business Services (GBS) organisation, focusing on improving key business metrics such as working capital, device connectivity, sales efficiency, and the effectiveness of remote problem-solving. Additionally, the partnership will drive the integration of innovative capabilities within GBS, furthering Xerox’s digital transformation roadmap.