IEPFA to launch call centre to resolve queries of investors

In order to resolve the grievances of claimants and stakeholders, the Investor Education and Protection Fund Authority (IEPFA) is testing a new five-digit short-code, which will be used to resolve queries, regarding claim status of investors. The IEPFA will launch a revamped Interactive Voice Response System (IVRS) and a call centre on August 15 to enhance the resolution of investor queries.