Why sellers of China’s biggest online shopping website in the US have a ‘Western customers’ problem

Sellers on Temu, one of China’s biggest e-commerce platform in the US, are facing a growing crisis as Western customers exploit generous refund policies, threatening the livelihoods of small Chinese businesses.
Hundreds of disgruntled suppliers stormed Temu’s Guangzhou office this month, protesting what they claim are unfair fines and refund practices.