Can AI teach you to smile? Japan’s firm uses it for customer satisfaction

In recent years Artificial Intelligence has increasingly impacted various sectors, including workplaces, education, and entrepreneurship. Japan is taking it further by integrating AI into its customer service strategy to perfect the ‘art of the smile’.

According to a report by the South China Morning Post, Japan’s supermarket chain, AEON, has introduced ‘Mr Smile’, an AI system designed to standardise and enhance the smiles of its employees.