Aerospace major P&W opens new customer service centre in Bengaluru

US aerospace major Pratt & Whitney on Wednesday announced the establishment of a new Customer Service Centre (CSS) in Bengaluru.

As part of the company’s India Capability Centre, the new facility will drive customer service and operations support for Pratt & Whitney Canada’s 68,000 engines in service globally, the company said.

Co-located with Pratt & Whitney’s supply chain operations, engineering, and digital transformation centres of excellence in India, CSS will deliver a range of services such as MRO support, spare part management, engine leasing, engine reliability analysis and contract administration.