Swiggy, Zomato increase platform fee to Rs 6 per order for revenue boost

Food-delivery majors Swiggy and Zomato have implemented a platform fee hike, raising the charge per order to Rs 6 from the previous Rs 5, marking a 20 per cent increase.

Initially introduced in Bengaluru and Delhi, this fee is distinct from delivery charges, GST, restaurant fees, and other expenses associated with orders. This fee applies universally to all food orders, irrespective of customer enrollment in loyalty programmes offered by both platforms. It directly contributes to the companies’ revenue streams and cost management efforts.