Microsoft outage enters second day; company says not aware of malicious activity

Microsoft’s workplace services, including Outlook and Teams, remained disrupted for users in India and elsewhere on Friday, a day after a global outage began, with the company saying it was still working to pinpoint the cause and is not aware of any malicious activity behind it.

Microsoft’s service health page showed “service degradation” for Microsoft 365 business and enterprise customers as well as its consumer products, as of an update at 11.16 am India time on Friday.

The company said it was pursuing multiple workstreams to pinpoint the underlying cause of a traffic influx and to recover its backend servers.