Failed UPI, ATM or card payment? Here’s when you’ll get ₹100 per day for a delayed refund — Key RBI rules explained

Suppose you make a UPI payment to a friend or merchant, or withdraw cash from an ATM, but the transaction fails even though your bank account is debited. If the money is not returned within the prescribed time, you may be entitled to compensation of ₹100 per day for the delay under Reserve Bank of India (RBI) rules.

The compensation depends on the type of transaction and the deadline prescribed for reversing the amount. Here is what customers need to know.