Come Nov 1, phones to show names of all callers as DoT issues fresh rules

The Department of Telecommunications (DoT) has directed all telecom operators to display the caller’s name, not just the number, on the receiver’s phone screen across their 4G and 5G networks starting November 1.

The DoT’s “calling name presentation” (CNAP) service is aimed at strengthening caller identification and helping curb online fraud by displaying the caller’s name alongside incoming call information. In a circular dated October 13, the department said operators had conducted trials for the introduction of the CNAP on 4G and higher-generation networks.