Indian IT must shift from labour arbitrage to intelligence arbitrage: Bhaskar Ghosh, former chief strategy & innovation officer, Accenture
Artificial intelligence is forcing companies to rethink not just how work gets done, but also how businesses are structured, decisions are made and value is created. At a time of such rapid change, Bhaskar Ghosh, former chief strategy and innovation officer at Accenture, explores in his latest book, Intent, the transition from digital enterprises to human-led autonomous organisations. He tells Joydeep Ghosh that the economics of India’s IT industry will change fundamentally as it begins to shift from labour arbitrage towards the economics of intelligence including tokens, compute, proprietary knowledge and the ability to orchestrate AI systems. Excerpts:
