ServiceNow launches AI Workflow Factory to turn workflow improvement into a continuous, agentic AI-powered loop

MUMBAI, India, Oct. 6, 2026 /PRNewswire/ — ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced AI Workflow Factory and Autonomous Engineer solutions that discover where AI can improve work and deliver one unified way to build and run, and extend AI workflows across the enterprise to directly address the execution gaps caused by fragmented, legacy infrastructure.

Enterprises can use AI Workflow Factory and Autonomous Engineer solutions to scale business operations in days, not months, all while being governed by AI Control Tower.

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