‘AI is moving from recommendation to autonomous execution’: Avinash Raghavendra

Technology is evolving at a breakneck pace, requiring institutions to continuously adapt to remain competitive and customer-focused, says Avinash Raghavendra, Group Head – IT & Retail Operations, Axis Bank. In an interview with Christina Titus, he talks about the shift towards agentic AI, growing cyber threats, geopolitical and concentration risks arising from dependence on critical technology providers. Excerpts:

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