AI offers huge opportunity, but safeguards, human oversight essential: TRAI chief

Artificial Intelligence can transform the way telecom networks are managed and digital threats detected, but its growing use must be accompanied by safeguards, human oversight and mechanisms to intervene when automated systems go wrong, TRAI Chairman Anil Kumar Lahoti said on Monday.

As AI becomes increasingly embedded in communications networks, operators and technology companies need to adopt responsible AI practices, conduct risk assessments, maintain decision logs and test models before deployment, Lahoti said.