Wipro’s AI push frees capacity equivalent to 20,000 workers, CTO says

Wipro’s AI initiatives have increased productivity equivalent to the output of 20,000 employees, who have since been redeployed within the Indian IT firm, its chief technology officer said.

The comments come as India’s $315 billion software services industry grapples with adoption of AI, which is ‌reshaping hiring, software ⁠development and ⁠contracts.

Wipro, with about 243,000 employees in June, is shifting to a “human-AI operating model,” with more than 100,000 employees receiving advanced AI-related training and certifications, Sandhya Arun said in an interview.