Karnataka eateries, pharmacies to display QR codes for instant safety complaints

Bengaluru: Restaurants, eateries and pharmacies across Karnataka will have to display QR codes allowing consumers to lodge complaints on food and drug safety, Health Minister UT Khader said on Monday, as the state stepped up enforcement against food adulteration and safety violations.

The QR-code initiative, developed by the state Food Safety and Drugs Administration in collaboration with the Centre for e-Governance, is the first-of-its-kind initiative in the country, Khader said. Consumers can scan the code to register complaints, track their status and facilitate faster action. Complaints can be filed under food and drug safety categories.