AI could cut cost of running insurance by eliminating repetitive work: Report
New Delhi [India], August 15 (ANI): Artificial intelligence is increasingly helping insurance companies reduce the time and resources spent on repetitive administrative work, as insurers move AI from isolated pilot projects into everyday operations, according to a report by Get Covered an insurance tech firm.
The report said AI is being embedded across underwriting, customer service, fraud detection, claims processing and internal operations. Instead of replacing insurance professionals, AI is being used to handle routine tasks so employees can focus on decisions that require judgement and experience.
