Mercedes-Benz bets on AI to cut workshop turnaround time

Mercedes-Benz India is deploying artificial intelligence (AI) to speed up vehicle inspections and reduce turnaround time at its service centres.

The company has introduced its XENTRY Scanner at the newly opened Landmark Cars service centre in Jogeshwari, Mumbai. The 58,000-sq-ft facility is Mercedes-Benz’s largest service centre in Mumbai and has 16 preventive maintenance and general repair bays, nine body and paint bays and nine supporting bays.

As a vehicle enters the workshop, it passes through the XENTRY Scanner, which uses a 360-degree high-resolution camera system comprising 13 cameras and a LiDAR sensor. The system captures 150 images in three to five seconds and sends the data to the Mercedes-Benz cloud for AI-based analysis.

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