Truecaller weighs legal options over Trai’s spam-labelling directive

New Delhi: Caller identification platform Truecaller may legally challenge the telecom regulator’s directive barring it from labelling calls from the 140 and 1600 series as spam, arguing that the restriction undermines consumer protection by preventing users from being warned about numbers they have repeatedly flagged as spam.

“If they (regulator) tell us to do things that we believe are anti-consumer, we will definitely challenge,” Truecaller chief executive officer Rishit Jhunjhunwala told Mint in an interview on Friday.