Can a 20-year-old Indian techie’s GPT model humanise insurance?
“I have always found insurance as a sector that’s disorganised and lacks clarity for common people to understand. Is it something that AI can streamline?” 20-year-old Advith Sharma decided upon making it happen with his startup, Aether Labs, which used AI to streamline the entire insurance infrastructure.
Across India, millions of insurance agents currently run their daily operations using traditional, “jugaad” setups like Excel sheets and WhatsApp text messages. The operational data in this industry is rarely standardised, forcing agents to constantly cycle between spreadsheets, PDFs, WhatsApp conversations, email attachments, and isolated legacy insurer portals – all this just to service their clients.
