Railways plans paperless app system, enhanced powers for station masters amid operational overhaul
NEW DELHI: The Indian Railways is considering introducing mobile app-based paperless working systems for station masters and is developing an integrated Station Management System (SMS) to improve coordination among departments and enable faster resolution of passenger-related issues at stations.
Union Railway Minister Ashwini Vaishnaw recently reviewed the progress of these initiatives with senior railway officials and discussed emerging challenges faced by station masters.
