TCS sees AI agents matching workforce in 3 years

Artificial intelligence could become as large a workforce as humans at Tata Consultancy Services within the next three years, Chairman N Chandrasekaran said on Tuesday, signalling a shift that could reduce the industry’s hiring intensity as the company scales up its AI business, which has already reached an annualised revenue run-rate of $2.4 billion.

“I predict that over the next three years, TCS will have as many AI agents as human employees,” Chandrasekaran said at the company’s annual general meeting, held virtually. “Will it lead to decrease in hiring? Absolutely. The company will not be hiring the kind of numbers it used to hire.”