Gig economy sees 20-30% monthly churn, poses challenge for industry: Zepto Director

New Delhi [India], May 29 (ANI): The Indian gig economy is experiencing a massive revolving-door effect, with platforms witnessing an estimated 20% to 30% monthly worker churn due to the ultra-flexible nature of app-based labour.

Speaking exclusively to ANI, Nikhil Dahiya, Director of Public Policy at quick-commerce unicorn Zepto, flagged this high turnover as a definitive challenge for the industry. He emphasised that this volatile labour pattern highlights the urgent need to establish unified, structural social security nets for delivery partners.