Capgemini says AI widens client spending pool

Capgemini on Thursday said artificial intelligence was opening access to client spending beyond traditional information technology budgets, as the French technology services group sought to ease investor concerns that the technology could disrupt its business model.

CEO Aiman Ezzat told the company’s ‌Capital Markets ⁠Day ⁠that clients were increasingly treating artificial intelligence as a broader operating change rather than a standard IT upgrade, creating openings across business functions.

“Now the net result is a more resilient, more diversified Capgemini, one with stronger client intimacy,” Ezzat said at the event.