LTTS bets AI will create services demand, not eliminate it
Predictions that artificial intelligence would reduce the role of IT services firms are increasingly being challenged by the industry’s own evolution, with engineering services company L&T Technology Services (LTTS) arguing that enterprise AI adoption is instead creating a new layer of implementation and deployment work.
The view comes at a time when AI companies themselves are expanding into services-led models even as earlier expectations suggested enterprises would increasingly rely on ready-to-use AI tools with minimal external support.
