Microsoft outage disrupts Teams, Outlook and Copilot as efforts fail to ensure sustained service restoration

Microsoft is facing a major global outage that has reportedly affected tens of thousands of users, disrupting several of its services, including Teams, Outlook and its artificial intelligence tool Copilot.

The company is working to bring the affected services back online, but its recovery efforts have run into difficulties, with some of the measures introduced earlier failing to produce the expected results.

In its latest update, Microsoft said it was observing partial recovery across regions where it had applied adjustments. However, it added that the actions taken so far were not resulting in sustained recovery.