Microsoft outage: As cyberattack and rogue AI models attack theories go viral, CoPilot EVP Charles Lamanna confirms what has not likely caused the outage

Microsoft 365 services is facing a massive outage impacting users worldwide. The outage which began late November 12, has left millions around the world without access to Outlook email, Teams meeting tools and other staples of modern office life. Banks, several government departments and courts in multiple countries including the US, Japan and others are affected. As the outage escalated, some came up with conspiracy theories about what may have caused the outage. While some called it a cyberattack, others said that the Microsoft 365 outage was caused after an AI agent went rogue. The company has debunked these theories clarifying that there is “no indication this is the result of malicious or cyber activity”.

Microsoft executive Charles Lamanna shared a post on X (formerly known as Twitter) saying that the company “regrets” today’s outages and is working to address the issue.