TRAI releases draft guidelines on responsible AI use in telecom networks, services

The Telecom Regulatory Authority of India (TRAI) has released draft guidelines for the responsible use of artificial intelligence (AI) in telecom networks and service delivery, seeking feedback from industry stakeholders by November 27, 2026.

The proposed framework aims to bring greater clarity, predictability and accountability to the adoption of AI across the telecommunications sector, where the technology is increasingly being deployed in network operations and customer-facing services.

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