On earnings call, Amazon CEO Andy Jassy sends ‘Not Great’ message to Mark Zuckerberg for his …

Amazon CEO Andy Jassy reassured investors that they need not worry about AI bots invading its online stores. Speaking after the company’s quarterly earnings call, Andy Jassy said that while few customers are buying with third-party shopping assistants, they are not finding the experience more convenient than shopping directly through retailers. The experience, Jassy says, is “still not great, nor more convenient than coming to a retailer directly.” Jassy’s comments come after the e-commerce giant blocked Meta Platforms’ popular new AI assistant, Muse on its platform. However, he did not name Muse during his speech. . Although Jassy did not name Muse during the earnings call, his remarks come amid growing competition between retailers and technology companies over AI-powered shopping.

Amazon CEO says AI shopping agents are not a threat yet