What did Anthropic say about abusing Claude AI? New policy bans ‘cruel’ behavior

Anthropic has updated its usage policy to prohibit users from engaging in “sustained and needless abusive or cruel behavior” towards its Claude AI models. The new rules take effect on November 12, 2026.

The San Francisco-based AI company said the extreme cases where users repeatedly behave cruelly towards its models without a discernible purpose. It stressed that ordinary frustration, criticism, model testing and dark creative themes remain permitted.