CreditNirvana Launches India’s First Integrated AI Suite for Voice Co-Browsing and Agentic Debt Collections Orchestration

BENGALURU, India, Oct. 6, 2026 /PRNewswire/ — CreditNirvana, a Perfios company focused on agentic AI-driven debt management, today introduced ORCA and CognifAI Assist, an integrated AI suite that helps lenders collect at 40% lower cost with a 30% higher connect rate, and complete 60-70% of collection journeys autonomously without any human intervention.

As digital lending continues to accelerate, financial institutions face a persistent dual challenge of steep customer drop-off rates during complex onboarding processes like re-KYC and loan origination, paired with escalating debt collection costs caused by rigid, repetitive outreach strategies.