Agentic AI Could Redefine How Consumers Discover and Access Credit Journeys in India: Experian Report

The emergence of the ‘Agentic Consumer’ and how Agentic AI could influence customer acquisition and lending journeys with trust, transparency and accountability remaining central to responsible adoption

Experian, a global data and technology company, today launched its latest report, “Unlocking Enterprise Intelligence: A Journey of Innovation and Transformation with Agentic AI”, exploring how Agentic AI could reshape the future of financial services by supporting more connected and context-aware decision making within governed frameworks across the credit ecosystem. The report highlights the emergence of the Agentic consumer and explores what it means for consumers, lenders and the broader credit ecosystem as financial services become increasingly AI-enabled.