Trai tightens anti-spam rules, brings AI-based detection, automated calls under framework
New Delhi: The telecom regulator on Friday tightened anti-spam norms, bringing AI detection of suspected spam numbers into the regulatory ambit, extending oversight to automated and robocalls, and introducing “deterrents” like a termination charge levy in case of Application-to-Person (A2P) calls used for bulk commercial communications.
The Telecom Regulatory Authority of India (Trai) rules make it contingent on call management apps to share spam information with telcos if they want to offer a mechanism to their users to report Unsolicited Commercial Communications (UCC).
