Rapido fined Rs 10 lakh for prompting users to pay more before ride confirmation

The ride-hailing platform, Rapido, has been imposed a fine of Rs 10 lakh for misleading advertisements, unfair trade practices, and use of dark patterns that allegedly prompted riders to pay more before their rides were confirmed.

The action followed a sector-wide examination of cab and bike-taxi aggregator platforms over practices related to advance tipping and dynamic pricing, the Ministry of Consumer Affairs, Food and Public Distribution said.