Apple iOS 18 under fire in India: CCPA probes software warranty after iPhone complaints, says report

Apple’s handling of iPhone problems reported after the iOS 18 update is facing renewed scrutiny in India, with the country’s consumer regulator examining whether the company’s software warranty terms leave users paying for problems they say emerged after the update.

The Central Consumer Protection Authority (CCPA) has escalated complaints against Apple to its investigation wing for a “detailed investigation”, Reuters reported, citing regulatory documents. The move brings Apple’s software licensing terms into focus, alongside complaints from users about costly repairs and persistent device problems.