Zomato starts levying additional fee on cash-on-delivery orders

Online food delivery platform Zomato has introduced a separate fee on cash-on-delivery (COD) orders, with the charges varying across users and order values, checks on the company’s app showed on Saturday.

The new charge, shown as a “Pay on Delivery Fee” in the order bill, applies when customers choose to pay for their food order in cash at delivery. The amount is not uniform across orders, with different charges appearing for different transaction values.