Mohali: E-commerce firm told to refund ₹15,000 to Kharar man for wrong earbuds delivery
The district consumer disputes redressal commission, Mohali, has directed Amazon Seller Services to refund ₹15,826 to a Kharar resident after the e-commerce platform delivered a different pair of earbuds and failed to refund the money after taking the product back.
The commission also directed the company to pay ₹5,000 to complainant Aslam Khan as compensation for mental agony and harassment and litigation expenses. It ordered Amazon to pay 6% annual interest on the ₹15,826 refund from December 29, 2025, the date of the invoice.
