Ride-hailing aggregators told to remove tipping prompts

New Delhi: The road transport and highways ministry on Wednesday directed motor vehicle aggregators to pull down all pre-trip and mid-trip tipping prompts from their mobile applications with immediate effect, emphasising the need for strict compliance with the Motor Vehicle Aggregator Guidelines, 2025.

It comes after multiple instances were reported where certain ride aggregators were displaying prompts or options, such as “Advance Tip”, “Choose an Add-on”, “Improve your chances of quicker ride confirmation” and “A driver may be more likely to accept this trip if you add a tip”, or similar interface elements prior to acceptance or completion of a ride, the ministry said in its directive dated August 11.