WhatsApp may soon move business messages to separate ‘Offers & Updates’ folder

WhatsApp is testing a new feature designed to help users keep their main chat list organised by automatically moving messages from large businesses into a dedicated “Offers & Updates” folder after a set period of time.

According to a new report by GSM Arena, the messaging platform is addressing a common issue faced by users who receive multiple conversation threads from large businesses such as banks and airlines.

According to GSM Arena, these chats can quickly crowd the main inbox, making it harder to keep track of personal conversations.