Microsoft CEO Satya Nadella shares MAI AI strategy, says new models will cut costs and power Copilot, Outlook, Excel

After a major Microsoft service disruption on Thursday morning that left many users unable to access platforms including Microsoft 365, Teams, and Outlook, according to outage-tracking website Downdetector, Microsoft CEO Satya Nadella shared a long post on X explaining the company’s latest AI strategy. Nadella began his post by asking an important question about the future of AI and software.

“In a world where software has real marginal cost for the first time, how do we ensure frontier benefits are diffused across the entire ecosystem?”, asked Nadella.