The spam wars: TRAI insists apps must ‘follow the law’ as Truecaller highlights growing ‘mistrust’

Spam has taken center stage as Sweden-based Truecaller spars with the Telecom Regulatory Authority of India over a suitable definition for such calls and messages. TRAI has already sought authorisation from the IT ministry to act against call management apps — facing vehement pushback as it seeks to stop Truecaller from filtering, or tagging calls that come from officially designated commercial number series.