OpenAI’s ChatGPT Work raises stakes for Indian IT

OpenAI on Thursday launched ChatGPT Work, a new artificial intelligence (AI) agent capable of executing complex tasks across enterprise applications and files, a move that is expected to accelerate enterprise adoption of autonomous AI while raising the stakes for India’s IT services industry and the government’s push to build a domestic AI ecosystem.

The launch marks OpenAI’s biggest shift yet from conversational AI towards agentic AI, where software systems can independently carry out multi-step assignments rather than simply respond to user prompts.

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