ServiceNow to customers: A bug may have exposed your data on the internet as ‘we have detected …’

Cloud technology giant ServiceNow has notified some of its customers that a software bug on its platform was allowing anyone on the internet to access their data. According to a report in TechCrunch, a knowledge base article, which ServiceNow has hidden behind a login wall but has been shared on Reddit, says that the company on June 5 patched some customer instances to fix a bug that had allowed unauthenticated users to “gain greater access” to ServiceNow-hosted data than intended.

The bug is said to have allowed potentially anyone to access data stored in customer instances without requiring credentials, such as a password.