Ride-hailing app Bolt expands to Italy in bid to shake up underserved market

Ride-hailing app Bolt launched operations in Milan on Wednesday in the first ​stage of a push to shake up ​the Italian urban transport market, which its CEO told Reuters remains heavily underserved despite ​the presence of U.S. rival Uber.

Estonia-based Bolt will work with hundreds of drivers in Milan – either official cab drivers or private hire car drivers – and expects to service millions of rides in the first year, said founder and Chief Executive Markus Villig.

“The market ‌in Italy is ⁠at an ⁠early stage. We have a long-term view,” Villig said in an interview, adding that Bolt intends to later expand elsewhere in Italy ​to tap into its huge tourism industry.

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