McDonald’s tests new AI platform to handle drive-thru orders – Meet ‘Archy’
Ordering a burger and fries at McDonald’s may soon involve talking to artificial intelligence instead of a restaurant employee. The fast-food giant has begun testing a new AI-powered system that can take drive-thru orders, communicate in multiple languages and help managers run restaurants more efficiently.
The new platform, called ArchIQ and nicknamed “Archy,” was unveiled during McDonald’s Worldwide convention as part of the company’s latest strategy to modernize operations and drive future growth. According to Restaurant Business report, the technology is currently being tested at five locations in the United States, though McDonald’s has not revealed where those restaurants are located.
