Digital arrest: How India’s fastest-growing scam uses fake investigations, video calls to siphon off crores

The call comes when you are having breakfast, or stepping out for a walk, or simply sitting at your desk. The voice on the other end is calm, official, and authoritative. It introduces itself as a cybercrime officer or a Central Bureau of Investigation (CBI) official. It tells you something is wrong with your Aadhaar card, or bank account, or that a parcel has been booked in your name. It tells you that you are already under investigation.